Telecom Expense Management Audits and Vendor Compliance for Telecom Carriers

CLIENT CHALLENGES

Client was losing millions of dollars annually due to substantial erroneous telecom vendor billing issues such as:

  • System errors
  • Overbilling
  • Charges that didn’t align with FCC guidelines, or actual services provided.

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Vendor mean time to repair (MTTR) circuits was at an unacceptable high of 25 hours; Vendors were billing for an average of 5.6 technicians per repair—an unreasonably high number.

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Average timeline for vendor credit realizations was 1 ½ to 2 years

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TEKNOGRID SOLUTIONS

Instituted new, effective methods to realize millions in savings in OPEX cost savings at record speeds.

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Thorough audit of vendor billing issues; brought vendors into compliance with FCC regulatory requirements (FCC1, FCC11, FCC14, and FCC16).

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As part of the carrier management team, provided telecom vendors with feedback on billing metrics; worked with suppliers to improve performance continuously;

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Set a new cost-savings record by working tirelessly to single handedly root out countless instances of vendor overbilling

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Sub-Contractor

Northeast US

Telecom Service Providers

ABOUT THE PROJECT

TeknoGRID saved one of the nation’s largest telecom carriers over $9M in 6 months with our Telecom Expense Management Services. With vendor billing issues contributing to lost revenue, misalignment with FCC guidelines, and an escalating number of technicians per repair, the client leveraged TeknoGRID’s experience and expertise to optimize revenue and minimize loss. 

We have a deep understanding of the common sources and causes of revenue loss or delays. Our boots-on-the-ground telecom project management and installation experiences enable us to quickly identify inflated or unreasonable pricing as well as target pricing that is out of alignment with services provided and/or out of compliance with telecom FCC regulatory pricing guidelines. TeknoGRID’s audits and newly implemented processes resulted in immediate and long-term savings.

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SERVICES PROVIDED

TeknoGRID saved one of the nation’s largest telecom carriers over $9M in 6 months with our Telecom Expense Management Services. With vendor billing issues contributing to lost revenue, misalignment with FCC guidelines, and an escalating number of technicians per repair, the client leveraged TeknoGRID’s experience and expertise to optimize revenue and minimize loss. 

We have a deep understanding of the common sources and causes of revenue loss or delays. Our boots-on-the-ground telecom project management and installation experiences enable us to quickly identify inflated or unreasonable pricing as well as target pricing that is out of alignment with services provided and/or out of compliance with telecom FCC regulatory pricing guidelines. TeknoGRID’s audits and newly implemented processes resulted in immediate and long-term savings.

GALLERY

PROJECT IMAGES

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